Here, you will find answers to some of the most common questions we receive from our clients. From information about our steam cleaning process to details on our availability and pricing, we’ve got you covered. Don't see your question listed? Don't hesitate to reach out to our team for more information.
It depends on factors such as the amount of foot traffic, the presence of pets or children, and whether there are any allergies in the home. As a general rule, most carpets should be professionally cleaned every 12 - 24 months. If a carpet gets heavy use it may need to be cleaned every 6 months.
Yes, professional carpet cleaning can actually help reduce allergens and dust in your home, as long as the cleaning solutions used are non-toxic and safe for those with allergies or asthma.
Most tile and grout should be professionally cleaned once a year to keep it looking it best.
On average, it takes about three to five hours. Humid days may take your carpet and furniture longer to dry.
We use a method called “hot water extraction” — which is more commonly known as “steam cleaning.” Carpet manufacturers recommend this method as it picks up dirt and soiling without harming the fabric/fibers. We use the most powerful carpet cleaning equipment and chemicals to get the job done right.
While most stains can be removed with professional cleaning a lot of factors can change the success rate including how long the stains have been there and if any shop-bought products have been used. Some stains such as dye stains may be more difficult to remove.
The drying time can vary depending on factors such as humidity, carpet thickness, and the cleaning method used. However, most carpets should be completely dry within 6-12 hours.
It is best to wait until the carpet is completely dry before walking on it to avoid tracking dirt and causing new stains, although you can walk on the carpet if necessary
In some cases where non-professional carpet cleaning machines eg: Rug Doctor and Vax have been used your carpet will get dirty faster again as there is a chemical residue left behind after cleaning. However, with our top-of-the-range equipment and chemicals, there will be no residue left behind, keeping your carpets cleaner for longer
Yes, the chemical solutions we use are safe for homes and commercial settings. That said, there are some carpet cleaners who will sacrifice safety to save a few euro
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